Snapcart Singapore Pte. Ltd. (“Snapcart”), and its shareholders and affiliated companies (collectively, “Snapcart Group”) provide services that allow you to earn rewards from uploading receipts, syncing your emails, taking part in activities in the application so you can obtain maximum benefits from your purchasing and in-app activities. To provide you with Snapcart’s services, we collect information about you. As described below, Snapcart is able to offer its services to you for free through the development and marketing of anonymous consumer data. We recognize that you should have the right to know how the data we collect and/or are provided with are used, processed, analyzed and disclosed, and what controls you have over that data once shared with us.
Snapcart considers personal information to be information that can be used to determine the actual identity of a specific individual and to contact that person, such as name, address, email address, and/or phone number. We do not consider personal information to include information that, taken alone, does not allow a third party to easily identify and contact a specific individual.
Highlights of What you are Consenting to
By using the Services, you are consenting to:
- The collection, use, store and processing of all the information you provided in our application such as uploading receipts, personal demographic survey questions;
- The collection, use, store and processing of information collected from the online accounts you connect to the Service, such as email receipts;
- The sharing of anonymous transaction information with third parties;
- The sharing of personal information, including transaction information, with service providers and vendors;
What information does Snapcart collect and/or provided with?
We may collect and/or are provided with the following types of information:
Information you provide
When you use our Services, we will automatically collect information about how you use our Services such as the Rewards you earn
Information from cookies
When you visit a Snapcart website and/or mobile application or click on a banner advertisement, we may send one or more cookies to your computer or any other device.
You can set your browser to refuse all cookies, delete previously stored cookies or to indicate when a cookie is being sent. However, some features or services of Snapcart website and/or mobile application may not function properly without cookies.
Email and Other Accounts
You may also provide information necessary to use certain “Bonus Activities”, such as the login credentials for your email, social networking, or other Internet accounts that you link to the Services. By linking the Services to your email or other Internet accounts, you authorize us to gather, parse, and retain information, including Personal Information, from past and future emails and other communications you receive, including those that relate to your online and offline shopping and purchasing.
In the Bonus Activities section, Snapcart may request permission to link to your email account to obtain read-only access to your email account. The email accounts that could be linked with Snapcart App including but not limited to, emails from Gmail.com, Hotmail.com, Live.com, MSN.com, Outlook.com, Passport.com among others, “Email Account”.
If you grant Snapcart permission to access your email account, we will use the access only to read purchase data. We will automatically collect information from your emails about purchase transactions including receipts, details of what was purchased, the merchant from which the goods/services were purchased, the amount spent and the date of purchase. We will do this by searching for specific search terms (such as names of known merchants) in your emails. Granting us access to your email account will enable us to collect more information about your purchases and allow you to earn more Rewards. For the avoidance of doubt, you do not have to grant us this access in order to use our Service.
You should grant us this access only if you are comfortable with us having access to your emails. You may opt in anytime you wish to link your email account in our Bonus Activities to earn more Rewards and may opt out anytime you wish for your email account to no longer be linked.
Log and other information
When a Snapcart website, mobile application, email, advertisement or other content served by or on behalf of us on other websites, microsites or mobile applications is accessed, we automatically record Personal and/or Nonpersonal Information about you that your browser and/or mobile application sends.
These logs typically include your web request, internet protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser, mobile application or Account(s) to us.
Information from other sources
We may receive Personal and/or Nonpersonal Information about you from various sources on the understanding that such sources have obtained your consent for such Personal and/or Nonpersonal Information to be disclosed to us. This may include estimated demographic information from data collection companies and others in order for us to offer anonymous marketing objective and strategy reports that may contain processed, populated (not raw, (directly or indirectly) be attached to, identifying) data to any person, an individual or entity, whose products, goods or services are accessible through the Service or those who have access to marketing objective and strategy information from Snapcart (“Client”) and any person, an individual or entity (other than a Client) with whom Snapcart has a contractual arrangement (“Partner”). We may link Personal and/or Nonpersonal Information about you with any Personal and/or Nonpersonal Information we have to conduct analysis in a more complete and holistic manner.
The Snapcart mobile application may request permission to send you emails containing links to surveys in which you will be involved, and may also be presented with surveys within the application itself. Once you are in these surveys, your answers will be collected to the surveys and reused, by way of, among other ways, being processed, analyzed, stored, displayed, announced, sent and/or disclosed, and/or opening access to them.
The Snapcart mobile application may request your mobile application permission to link with your Facebook account, if you use Facebook Login to access the application.
If you grant the mobile application permission to access your Facebook account, Personal and/or Nonpersonal Information from your Facebook profile including but not limited to your likes and interests will be collected.
We may also provide you the ability to log into our website using sign-in services such as Facebook Login. These services will authenticate your identity and provide you the option to share certain Personal and/or Nonpersonal Information with us such as your name and email address to pre-populate our sign-up form.
Services like Facebook Login give you the option to post Personal and/or Nonpersonal Information about your activities on our website(s) to your Facebook profile page to share with others within your network.
Mobile Device Information
Snapcart uses tools, including third party analytical software, to automatically collect certain anonymous data about your device that does not directly identify you, such as: (i) device properties, including, but not limited to unique or other device identifier; (ii) device software platform and firmware; (iii) mobile phone carrier; (iv) geographical data such as country or region; (v) other similar data as reasonably required by Snapcart to enhance the Services and other Snapcart products and services.
How does Snapcart use my information?
To manage your Account(s)
We use, process and/or analyze Personal and/or Nonpersonal Information about you that we collect and/or are provided with to manage your Account(s).
For example, we use Nonpersonal Information you provide us and the purchase information we collect to track, process, post and fulfill Rewards you earn and to provide customer service.
In addition, we may use Nonpersonal Information and purchase information about you to keep you updated of new features and product developments as well as to provide more relevant offers to you.
To contact you
Where you have consent to receive communications and other marketing information from us, we may use Personal and/or Nonpersonal Information about you that we receive from you or third parties to contact you via email, direct mail, telephone or other channels such as text messaging, Facebook and Twitter. This may include but is not limited to third parties such as banks regarding information on bank transfers.. We may also use your contact information to provide you important administrative communications from time to time such as application feature updates, additional in-app activities updates, and technical updates.
For report purposes
We use, process and/or analyze the Personal and/or Nonpersonal Information we collect and/or are provided with to provide our Clients with anonymous marketing objective and strategy reports that may contain processed, populated (not raw, (directly or indirectly) identifying) data.
To develop, evaluate, improve and deliver our products and services
We use the Personal and/or Nonpersonal Information we collect and/or are provided with to develop, evaluate, improve and deliver our product and services.
For example, if we learn from the information we collect and/or are provided with that certain retailers, certain gamification or certain Rewards scheme are valuable to Registered Users, we may offer more services or Rewards for those products.
Fulfill legal and regulatory requirements
We may use Personal and/or Nonpersonal Information about you that we collect and/or are provided with to comply with federal, state, or other applicable laws and regulations.
Protect the rights or property of Snapcart or our Registered Users
We also may use Personal and/or Nonpersonal Information about you that we collect and/or provided with to the extent we believe it is necessary or appropriate to enforce or apply our rights under our agreements with Registered Users and/or to protect the rights, property or safety of Snapcart, our Registered Users and others.
How does Snapcart share information about you?
We may share anonymised versions of Personal Information with our Clients or with Partners for conducting management consultancy services in marketing objectives and strategies only (not for marketing to you from third party).
Contests, sweepstakes and surveys
We may promote or offer contests, sweepstakes, similar promotional offers or surveys that may be co-sponsored by Snapcart and one or more other companies, or may be sponsored by anyone other than Snapcart.
Some or all the Personal and/or Nonpersonal Information collected and/or provided with through these offers or surveys may be shared with the sponsor(s), Clients or other companies indicated on the entry form, in the governing rules or on the survey, as applicable. Your participation in such surveys indicates your acceptance of such terms.
Agents and service providers
We engage other companies and individuals to perform certain services and functions on our behalf. For example, we may engage third parties to send email and postal mail, analyze data, provide reports, provide marketing services, process applications, provide search results and links (including paid listings and links), and provide customer service. For this purpose, we may provide your Personal and/or Nonpersonal information to such third party service providers.
These providers of services and functions are contractually obligated to access and use the Personal and/or Nonpersonal Information we make available to them only as needed to perform their services and/or functions and for no other purposes. Hence we should not be held liable for any failure committed by any of these providers in accessing and using the Personal and/or Nonpersonal Information accordingly.
We may share anonymised versions of Personal Information about you we collect and/or with which we are provided with third-party market research and other unaffiliated companies who may use, process and/or analyze the anonymised versions of the Personal Information for any legally permissible purpose including but not limited to matching to additional data sets, data analysis and research reports.
Information we share with nonaffiliated third parties as permitted by law
We reserve the right to disclose Personal and/or Nonpersonal Information about you to the extent permitted by applicable law, for example:
If there is a change of ownership in Snapcart’s business (whether by merger, sale of assets or otherwise), Personal and/or Nonpersonal Information about you could be included as part of that transaction and could be used by the relevant counterparts.
Protection of Snapcart and others
We may display, announce, transmit, publicize and/or give access to Personal and/or Nonpersonal Information about you to third parties when we believe such action is appropriate to comply with a legal requirement, such as a law, regulation, court order, subpoena or search warrant, or in the course of a legal proceeding.
We may also display, announce, transmit, publicize and/or give access to Personal and/or Nonpersonal Information about you as we believe appropriate to enforce or apply our rights under our agreements with Registered Users, and to protect the rights, property or safety of Snapcart, our Registered Users and others, including exchanging information for fraud protection and credit risk reduction.
With your consent
We may provide aggregated Nonpersonal Information about you to Clients, Partners or others for marketing, analysis and other purposes. For example, your purchase information may be aggregated with the purchase information of other Registered Users and analyzed to evaluate the effectiveness of certain award offers or advertisements, and the results of that analysis may be shared with Clients, Partners or others.
Security of Personal Information about You
Only Snapcart employees and service providers who need to use, process and/or analyze Personal and/or Nonpersonal Information about you as part of their jobs are authorized to have access to Personal and/or Nonpersonal Information about you. Please remember that you also play a valuable part in data security. You should never share your Account password, if applicable, with anyone.
If you feel your password has been compromised, you should change it immediately. After you have finished using our mobile application or website(s), you should log out of your Account and exit your browser so that no unauthorized persons can use our website under your name or Account.
Please note that any Personal and/or Nonpersonal Information you voluntarily include in bulletin boards, chat rooms and other online forums we may offer may be viewed and used by anyone with access to those forums. Snapcart is unable to control any use of such Personal and/or Nonpersonal Information.
Collection of Information from Children
None of our products or services is intended for use and/or purchase by children, unless such use and/or purchase is done with a consent from one of the biological parents or legal guardian of the relevant child using the products or services. If you are under the age of 18 or such younger age than the eligibility threshold to be deemed as an adult applicable in your jurisdiction, by ticking the consent box available on our mobile application and/or using our products or services, we assume that you have obtained a consent from one of your biological parents or legal guardian to use the mobile application and/or the products or services.
Respecting your Consent and Access to Personal Information
An “Account” is an account you establish with Snapcart.
“Rewards” are the discounts, cash rebates, other cash rewards, points, coins, miles and/or other rewards that we offer you as a Registered User.
A “cookie” is a small file containing a string of characters that is sent to your device when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information.
“Nonpersonal Information” is any information that is not Personal Information.
“Personal Information” means data, whether true or not, about an individual who can be identified (a) from that data; or (b) from that data and other information to which the organisation has or is likely to have access. It includes but shall not be limited to the name, contact number, address, e-mail address, NRIC or passport number, fingerprint, eye retina data and signature, and such other information that will allow the individual to be personally identifiable.
A “Registered User” is an individual or entity that registers to receive any service provided by us, such as through our website or mobile application.
Snapcart’s or our website
A “Snapcart website”, which may also be referred to as “our website”, is any website Snapcart or its affiliated companies host or otherwise operate.
To unsubscribe from all future email, click the unsubscribe link in the welcome email or any subsequent email from Snapcart. You may also email us at email@example.com.