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Product Operations

Job Description

About Snapcart
Snapcart is revolutionizing the world of online surveys with its application. With our groundbreaking product, TASC (Targeted Audience-based Survey & Crowdsourcing), we’re bringing online surveys to an entirely new height. Instead of just gathering opinions, TASC tailors questions based on respondent’s purchase data, demographic profiles, device info, and even GPS location. The result? Business insights that are truly targeted and relevant.

About the job
Snapcart is seeking for a versatile and detail-oriented Product Operations Specialist to join our team. This hybrid role blends core responsibilities from Product Ownership and Quality Assurance, making it ideal for someone who is passionate about building great products while ensuring they meet high quality standards.

You will work closely with Product Managers, Designers, Engineers, and Stakeholders to turn product ideas into high-impact features, while also testing, validating, and safeguarding the user experience through rigorous QA practices.

Responsibilities
  • Collaborate with Product Managers to identify operational and technical issues.
  • ⁠Define, document, and execute test plans, test cases, and scripts (manual and automated).
  • ⁠Perform end-to-end testing across platforms (web, mobile, APIs) to ensure product quality and reliability.
  • ⁠Identify, document, and track bugs and usability issues, working with developers to resolve them.
  • ⁠Lead UAT sessions and collaborate with stakeholders to ensure product readiness.
  • ⁠Monitor key product metrics and assist in identifying areas for improvement or optimization.

 

 

Requirements
  • ⁠1+ years of experience in a Product Owner, Product Ops, or QA Analyst role.
  • ⁠Strong understanding of Agile/Scrum methodologies.
  • ⁠Hands-on experience writing user stories, managing backlogs, and performing manual testing.
  • ⁠Familiarity with QA tools (e.g., TestRail, Postman, JIRA, Selenium, etc.).
  • ⁠Excellent problem-solving, communication, and analytical skills.
  • ⁠Ability to thrive in a fast-paced, collaborative, and iterative environment.
  • ⁠Bonus: Experience with automated testing frameworks or basic scripting.

 

What we offer

  • Flexible work environment (remote work)
  • Competitive health insurance coverage
  • Opportunity to grow into specialized or leadership roles
  • Collaborative and supportive team culture
  • Tools and resources to support your success

Send your resume to careers@snapcart.global

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